Privacy Policy

Last updated: September 20, 2026

This Privacy Policy explains how TSM Contractors Ltd. (“TSM,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit tsmcontractors.com. We take your privacy seriously and are committed to protecting your personal information. By using this website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information you provide

You give us personal information when you contact us through this website or directly:

• Contact forms: the forms on our home page and Contact page ask for your name, email address, and message. The Contact page form also asks for your phone number.
• Correspondence: we keep records of the emails, calls, and messages you send us, including any details you choose to share about a project or service request.

1.2 Information collected automatically

• Log information: our web server may log your IP address, browser type, operating system, referring URL, and the date and time of access.
• Form submissions: submissions may be stored in our website’s database along with the IP address they were sent from.
• Cookies and analytics: see section 3 below.

2. How We Use Your Information

We use the personal information we collect to:

• respond to your enquiries and provide the services and information you request;
• communicate with you, including sending an automatic confirmation email when you submit a form;
• keep records of our communications and provide support;
• understand how the website is used and improve it;
• protect the website and our forms from spam and misuse; and
• comply with our legal obligations.

3. Cookies, Analytics, and Third-Party Services

When you first visit our website, a banner asks whether you accept analytics. Your choice is saved in a cookie named cookieConsent for up to 365 days. You can change your choice at any time using the Cookie settings button at the bottom right of any page. If you decline, we tell Google and Microsoft not to use analytics cookies for your visit. You can also control cookies through your browser settings.

This website uses the following third-party services:

• Google Analytics (through Google Site Kit) helps us count visits and see which pages are most useful. It uses cookies and collects information such as your device, approximate location, and the pages you view. See the Google Privacy Policy. You can also install the Google Analytics opt-out browser add-on.
• Microsoft Clarity provides heatmaps and session recordings that show how visitors click, scroll, and move through our pages, so we can improve the website. See the Microsoft Privacy Statement.
• Cloudflare Turnstile protects our forms from spam and automated abuse. It checks technical information from your browser, such as your IP address, to tell people from bots. See the Cloudflare Privacy Policy.
• LinkedIn: our About page links to team members’ LinkedIn profiles. If you follow those links, the LinkedIn Privacy Policy applies.

These providers may process information outside Canada, including in the United States.

4. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

• With your consent.
• With service providers who assist us in operating our website and providing our services, such as website hosting, email delivery, analytics, and spam protection. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
• In response to a legal request or when required by law, such as to comply with a subpoena, court order, or government investigation.
• To protect our rights, privacy, safety, or property, or that of our users or the public.
• In connection with the sale, merger, or acquisition of all or a portion of our company, assets, or business.

5. How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

6. Your Choices

• You can ask to access, update, or delete your personal information by contacting us.
• You can change your analytics choice at any time using the Cookie settings button, and control cookies through your browser settings.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or [email protected], or use our Contact page.