1. Get local referrals:
Talk to your friends and family in your local community and ask them who they have used and what kind of experience they had. Local contractors are also more familiar with local codes and have better working relationships with inspectors, adjusters, crews and suppliers.
2. Look for manufacturer designations.
Manufacturer designations are considered a badge of honor because the contractor must pass certain minimum requirements to be factory certified. Our company is certified by GAF, Certainteed, Tamko and quite a few commercial roofing manufactures. Some of these manufactures requirements are more stringent than others but most at least make sure the contractor is insured and properly trained on their products.
3. Research Better Business Bureau (BBB) ratings.
As a general rule, stay away from contractors who are not at least listed on. Especially after a bad storm, contractors will arrive from various parts of the country chasing storm work. Often these contractors are not registered or licensed in the state and have a reputation for performing inferior work. Your local contractor can perform the same service and will be around in case you have a warranty claim in the future.
4. Get an extensive warranty.
Not all contractors can offer manufacturer warranties that include coverage of both material and the contractors workmanship. If the new roof is installed incorrectly, it could take months or years for poor quality craftsmanship to show up and insurance does not cover in-proper installation. Not only can we offer extended and lifetime warranties, but we warranty all of our residential roof installations for 10 years for craftsmanship, With TSM Contractors LLC’s 10 year no-leak guarantee!
5. Check for proper licensing and insurance.
Any contractor that you hire to work on your property should be properly licensed and insured, but especially a roofing contractor! Many homeowners are unaware that if a worker (roofing is the most dangerous of all residential trades) is injured or killed on your project and the contractor was not properly insured, the property owner could be held liable. Even though most states require contractors to be licensed, not many require the contractors to have insurance. A reputable contractor will be able to provide you with copies of their licence and both general liability and workers compensation. DO NOT hire a contractor who cannot produce these or refuses to provide them.